4578 Crump Road, Memphis, TN38141






My experience has been earned through positions such as:Consultant, Programmer Analyst, Repository Administrator, and Quality Assurance Team Member.I have extensive experience with several different software packages as well as Microsoft .NET / Visual Studio 6 / Access and COBOL programming. I also have management experience as Project Manager / Lead Developer on many IT projects, Dispatch Supervisor at Glass Doctor, Assistant Manager at Sprint Petroleum, and Repository Administrator delegating project tasks and handling client communications over several projects at SCB Computer Technology.I gained responsibility and leadership skills while serving in the US Army working with nuclear missiles.Some of my other skills include the ability to organize and complete multiple tasks, excellent communication skills, customer service, and technical writing skills. I am a Microsoft Certified Professional (MCP), have passed the Microsoft Certified Trainer (MCT) course, and am currently pursuing my Microsoft Certified Solutions Developer (MCSD) certification.




-                      Performed software development individually and working in a team environment, coding in various languages (for stand alone, distributed, and internet based applications), maintaining version control through repository libraries, and developing the installation package and implementing the software across multiple platforms.

-                      Utilized project management skills while acting on both solo and team development engagements, performing lead technical consulting and primary client contact roles.

-                      Involved in repository administration using MS Project 98, MS Access, Windows NT, and COBOL.




Operating Systems:Microsoft Windows All Versions / NT Server / 2000 Advanced Server / 2003 Server, DOS


Tools & Software:Microsoft Visual Studio .NET 2003 (C#.NET, VB.NET, ASP.NET, ADO.NET), Microsoft Visual Basic 5.0 and 6.0,Visual InterDev 6.0, Microsoft SQL Server 7 and 2000, Access 2000 and 97, HTML, XML, VB Script, Java Script, VBA, Microsoft Project 2000 and 98, Visual Source Safe, Install Shield Express, Micro Focus COBOL/ Workbench/ Workbench 2000/ Mainframe Express, Microsoft Office (All Versions), Adobe Photoshop, Internet Explorer, Netscape Communicator, Adobe PageMaker, Visio, OpenMarket ShopSite, AbraTrain, and Plato


Databases:��� Microsoft SQL 2000, Microsoft SQL 7, Microsoft Access




Associates Degree in Applied Science from State Technical Institute Memphis(3.24 GPA)

Major:Visual Desktop Applications Development (Visual Basic, Access)

Minor:Procedural Programming (COBOL)

Minor:Desktop Publishing




��������������� ASP.NET Programming using C# - Hands on Technology Transfer

Microsoft Certified Professional

Microsoft Train the Trainer

David Allen's Getting Things Done: Managing Workflow, Projects, and Priorities




Programmer Analyst

2002 - 2005��������� ARS Service Express (A ServiceMaster Company), Memphis, TN


Environment / Software:Microsoft Visual Studio.NET (C#.NET, VB.NET, ADO.NET, and ASP.NET), Visual Basic 6, Visual InterDev 6, Microsoft SQL 2000 Server, All Current Windows Platforms



         Developed .NET web applications with C# utilizing ADO.NET and web services for database connectivity

         Developed both VB.NET and Visual Basic 6 windows applications and windows services for automated work order pick up, processing, delivery, and import into various dispatch software packages

         Built the middleware logic layer of a new enterprise front office call center and dispatch software including a Six Sigma based Dispatch Algorithm which merges technicians to jobs based on approximately 30 criteria (GPS, tech skill level & past performance, current tech & job schedules, estimated revenue, etc�)

         Database Administrator for several mission critical enterprise application and intranet databases

         Managed both consultant and ServiceMaster inter-company IT relationships

         Successfully completed most projects fulfilling the roles of Software Engineer, Database Administrator, Lead Application or Web Developer, Project Manager, Software Trainer, and Software Support


Independent Contractor

2001 - 2002��������� SMAJR Consulting, Memphis, TN


Environment / Software:Microsoft Visual Studio.NET(VB.NET and ADO.NET), Microsoft Visual Basic 6, Microsoft Visual InterDev 6,Microsoft SQL Server 7 & 2000, All Current Microsoft Windows Platforms



         Managed all accounts, financials, application & web development, maintenance, and sales & marketing

         Performed various tasks including, but not limited to, Software Architect, Application Development, Web Development, Website Maintenance, Network Support, PC Support, PC Maintenance, Training, and General Consulting for both companies and individuals


Consultant / Lead Programmer Analyst / Trainer

2000 - 2001��������� Quilogy / Solutech, Memphis, TN


Environment / Software:Microsoft Visual Basic 6, Microsoft Visual InterDev 6, Microsoft Project 2000, Microsoft Project Central, Windows 2000 Advanced Server, Windows NT Server



         Designed and developed various Visual Basic 6 windows and Visual InterDev 6 web applications

         Performed Database Administrator functions on various web and windows database solutions

         Project Management and primary client contact on many application solutions

         Repaired damaged client relationships with excellent customer service

         Presented Microsoft Project 2000 / Project Central to a Fortune 500 company (resulted in two contracts)

         Custom designed an Access 2000 front office application for a local home builder


Project Manager / Programmer Analyst / Repository Administrator / Network Technician

1998 - 2000��������� SCB Computer Technology, Memphis, TN


Environment / Software:Microsoft Visual Basic 6, Microsoft Visual Basic 5, Macromedia Dreamweaver 3, Install Shield Express, Microsoft Visual Source Safe, Adobe Photoshop v5.5, Adobe Acrobat, Microsoft Project 98, Microsoft Access 97, Active Reports, TXText Control, Sheridan Data Widgets, Sheridan Calendar Widgets, VCI FormulaOne v5, OpenMarket Shopsite, Norton Ghost, Visio, MicroFocus COBOL, COBOL 74, COBOL 85, COBOL II, CICS, PL1, DB2, and JCL in MVS, MicroFocus Mainframe Express, MicroFocus Work Bench, MicroFocus Revolve, Windows NT Server



         Redesigned local welding company�s existing website adding ecommerce capability to sell equipment

         Custom designed, built, and implemented a project tracking database for reporting progress and cost margins using level of effort metrics to dynamically follow and predict the profitability of various projects

         Created project planning and reporting metrics for various web and windows application projects

         Created quality assurance test plans for various web and windows solutions

         Maintained project repository for coding assignments and version management of applications.This entailed flowcharting and documenting applications, maintaining version control between multiple projects, building application components for testing and release, maintaining ISO 9000 compliant back up and release libraries, and maintaining testing environments for each of the applications.

         Utilized Install Shield Express to create application installation packages on various windows platforms

         Y2K renovation of COBOL, FOCUS, CICS, and DB2 programs (over 400) programs for various clients

         Assessed desktops and researched embedded processors for Y2K compliance for multiple clients

         Created Contingency Plans for clients found to be only partially Y2K compliant


Lab Technician (Tech Scholar Program)

1998 - 1998��������� Smith & Nephew, Memphis, TN


Environment / Software:MS Visual Basic 5.0, Microsoft Access 97, MS Office 97, AbraTrain, Adobe PageMaker 6.5, Visio, Plato, Windows NT



         Supervised day to day operations of the Learning Lab for the Human Resources Training department

         Tutored employees in areas ranging from basic Math and English to Industrial Engineering

         Designed and maintained an ISO 9000 compliant database tracking & documenting all corporate training

         Built and distributed monthly reports, lab publications, and manuals using Adobe PageMaker 6.5 and Visio

         Responsible for troubleshooting lab computers, printers, and Plato educational software

         Evaluated education and training software for future purchasing consideration


Assistant Manager

1997 - 1998��������� Sprint Petroleum, Memphis, TN


Responsibilities:I managed the service station during second shift.I was responsible for all second shift reports and monies collected.I worked with vendors to increase sales.I also interviewed prospective employees.


Dispatch Supervisor

1996 - 1997��������� Glass Doctor, Bartlett, TN


Responsibilities:I was responsible for inventory control, ordering, shipping and receiving.I supervised the installers so that all scheduled and emergency jobs were completed in an efficient and timely manner.I served as a secondary Sales Associate when call overflow occurred.I was also accountable for the maintenance of five company vehicles.




Brigade Legal Specialist (E-4)

1989 - 1992��������� United States Army, Nurnberg, Germany


Responsibilities:I was responsible for the maintenance of legal activities for two Battalions and a Brigade Headquarters Battery.I drafted all legal documentation for Court Martials, Article 15�s, Wills, Power of Attorneys, as well as weekly legal status updates and office procedure manuals.I conducted Summary Court Martials at the Brigade level.I coordinated and completed Power of Attorneys and Wills for over 1000 of the 7000 troops from our vicinity in route to Desert Shield/Storm.

Achievements/Commendations:I held a Secret Clearance and was awarded 2 Army Achievement Medals, Army Commendation Medal, and an Overseas Service Ribbon during the time I was enlisted.

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